You're in: FAQs Barça Official Store Barça Official Store Shop FC Barcelona product Where can I shop the FC Barcelona product? See all 1 articles Orders How do I place an order? How can I see what I have in my basket? How can I track my order? How do I confirm that my order has been processed? Can I cancel my order? What happens if a product is out of stock? See all 13 articles Shipping and delivery What are the delivery options? How long will delivery of my order take? Can I change my shipping details after the purchase has been made? What to do if my order hasn’t arrived? What happens if my order can’t be delivered? How will my package be sent? See all 8 articles Payment methods How can I pay for my order? When will the amount be charged? Is it safe to use my credit card to pay for my order? What should I do if I see an error message in the payment? See all 4 articles Returns Can I change the size or the product? What is the latest timeframe for a return to be processed? What are the requirements for returns? What products can be returned? How can I generate a return as a registered user? How can I generate a return as a guest user? See all 11 articles Members and penyes Do I get any benefits at the Barça Official Store Camp Nou as an FC Barcelona member? Do I get any benefits at the Barça Official Store Camp Nou as a member of an FC Barcelona penya? See all 2 articles My account Do I receive any benefits for registering with Barça Official Store Camp Nou? How can I register with Barça Official Store Camp Nou? How can I change my preferences? How can I change my password? See all 4 articles