If the delivery date indicated in your confirmation email has passed and your order hasn’t arrived, check the status of your order here.

If the status of your order appears as:

• Cancelled: Your order has been cancelled. You will receive an email informing you of the reason.
• Sent: Your order has left our warehouse and is on the way. Check with the courier company.
• Delivered: Your order has been received. If you haven’t received the package, please contact us by clickinghere or calling us on +34 932 75 00 95.

 

Was this information useful? -14 votes