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I have mislaid the credit card with which I purchased the ticket. What can I do?
If you lose the credit card with which you made the purchase and supposing that you have not already printed the ticket or saved the PDF file, in order to print a ticket at the club ticket offices you will have to provide:
- A bank document certifying that you were the owner of the card that was used to purchase the tickets.
- Document (DNI, Passport) certifying your identity and/or status.
- Proof of purchase (email to confirm purchase, receipt, etc.)